The technicians at Wisler Plumbing and Air have set a high standard of safety. It is very challenging to meet such a high standard—we are very committed, unlike many other organizations. One way we fulfill this standard is by giving a full background check to everyone that we hire. New employees are checked for criminal history, motor vehicle background, and social security background to make sure they are of the utmost integrity.
We also conduct random drug tests on all employees. This ensures that they will be able to conduct their work in a safe manner, but it also means that they will not be tempted to take any prescription medication you may store in your medicine cabinet. Organizations that do not have strict guidelines for drug-free employees increase the chance of theft and put your family at unnecessary risk.
We are also very committed to training—if an individual is not highly competent with repair or adequately able to communicate the client’s issue, they will either get an incorrect diagnosis or they will be steered in the wrong direction. We are very committed to making sure that our team can speak intelligently about the products and services we provide so customers will be well-informed. Therefore, all new technicians undergo extensive training for effective communication and technical skills.
If we make a mistake, we take that as an opportunity to provide additional in-house training to our technicians so you will have a positive, consistent experience in the future. The end result of our effort is, you can have peace of mind knowing that your home is safe whenever a Wisler Plumbing and Air technician is in your home. Our goal is to provide a friendly environment that ensures our clients have a positive experience.
If you have any questions, give us a call at (540) 352-4262