There are three factors to consider when deciding whether to replace or repair a plumbing fixture. First of all, the fixture’s age needs to be taken into consideration. If we were to come into a house and notice that the water heater has an average age of 8 to 10 years, we would evaluate that (along with other information) in order to make a recommendation to possibly replace the item, since it’s probably past the prime of its life. Age is definitely a large component in making sure that you’re not putting money into something that will continue to nickel and dime you in the future.
Another thing to consider is the cost of the repair. There are obviously temporary bandages that can be applied to problems, but repairing fixtures correctly can sometimes be very expensive compared to the cost of just putting in a new item. The benefits associated with purchasing a new item should be weighed against the cost of repairing the existing item. Sometimes, it might cost way less to repair a fixture instead of just replacing it completely. But then, if you’re going to have to do that same repair multiple times in the future, the cost will add up. In hindsight, you might end up looking back and realizing it cost more to keep repairing the same old fixture instead of just replacing it to begin with. Being open-minded to that can definitely be advantageous.
The great thing about Wisler Plumbing and Air’s customer service is that we will give you options. There will likely be a repair option and a replacement option available, and we will make the advantages of both clear to you. You’ll be able to see those options side by side and make an informed decision. Our recommendation to repair or replace the fixture will depend on the fixture’s age and cost. The beauty of it is, you can take our professional recommendation or weigh the consequences yourself. The power is left in the hands of the customer to decide.
When considering available options, we would never want a customer to wish they would have known about an option after the job is done. We make sure that customers know about the products we offer, and also other products that are out on the market. Many customers do their research ahead of time and show up knowing that they want an item replaced with a certain brand or type. We want to make sure that we can help the client navigate through the decision, so when they do make the investment to replace an item, they are sure the product meets their specific needs and criteria. It’s important that customers know the products that we offer, but also the other products on the market that we choose not to offer.
When we determine what products we’re going to use, we do a lot of research and consider many different criteria about the product. When you do buy a replacement item, you want to be sure that you’re replacing it with a product that just doesn’t look good, but is also high quality.