The most important thing for us to do as a company is make sure the right person goes to the right call. Everyone loses when that doesn’t happen. If we send a technician who doesn’t have the relevant competency out to someone’s home, they will be frustrated because they struggled to complete the task. The […]
Pricing is one of the more important topics for our clients. Sometimes it even causes us to have a strong emotional response. I think we could all agree that whenever we’re making a choice, especially if there’s money attached to it, we do a better job if there’s not too much emotion influencing our judgement. […]
Sometimes companies can be fearful of talking about a topic like satisfaction guarantees for a couple of reasons. One is because if someone is not satisfied, we have to take ownership of our mistake, and that doesn’t always feel very good. Another reason is because we can be fearful of people taking advantage of a […]
One of the most frustrating things for a homeowner is setting up an appointment for a service person to come to their home and they don’t show up, show up late, or don’t follow directions. We focus on being on time, and we give a two hour window in which we will arrive. We also […]
Here are some toilet features that you might not know about already, but which are useful enough that you’ll wonder how you ever did without them. (I hope that some of this information will serve to enhance your repertoire of potty jokes.) Most people don’t think about the water surface area in the toilet bowl […]
I don’t think anybody likes negative surprises. Unfortunately, businesses often surprise people by sneaking in fine print with extra fees. So many of us are wary of fine print that it’s not surprising to hear someone say they’ll wait around and see how much higher the invoice will be after all the extra fees are […]
There are definitely more benefits to a tankless water heater than any potential disadvantages, so I’ll get the two cons out of the way. First and foremost, if your residence doesn’t have either natural gas or LP gas, and electricity is all that’s available, you can take tankless water heaters off of the table (unless […]
There are times when you need to call a plumber and discuss what’s wrong with your plumbing. That discussion may include terms specific to the plumbing trade and those terms can be confusing if you have never heard them before. The trades use very technical language, and plumbing in particular has a lot of […]
All the Players Involved There are quite a few influencers who have really left their mark on Wisler Plumbing & Air. I think we have to just start at the beginning, and that means looking at the Wisler Family. My father founded the company and I grew up along with my siblings in the family […]
” Our technicians will give you options and recommendations with a straight forward price.” Why do we believe in providing all the information we can to our clients upfront? So our customers can make the best possible decision. Our clients generally know next to nothing about plumbing or HVAC systems or how to […]
Does anything on this website bug you? Nothing is too small or too big.
If there is something we can fix, we’d love to know. As a thank you for sharing with us, we’ll send you a free container of BioSmart to help keep drains clean.
