Why Work in Plumbing and the Home Services Industry?
Why should you consider a career in plumbing? What does this industry offer that others don’t? One word: Security. So long as most everyone has plumbing, they will always have a need for plumbers. Unlike other industries, the basic elements of plumbing remain the same. You won’t be training to learn skills that will become obsolete in a few years. And while there have been many technological advancements in the field, plumbers are not at risk of being replaced by robots.
Get Paid as You Become a Master
Education is expensive.
And because there’s no such thing as a Bachelors degree in Plumbing, it’s up to us to provide you with exceptional training.
So instead of asking you to rack up hundreds of thousands of dollars in student debt, we pay you to learn.
Read that again. We pay you … to learn.
We offer the highest level of training and education in the industry. If we were a university, we’d be the Harvard of Plumbing.
So when you join the team at Wisler Plumbing and Air, you’ll earn while you learn. It’s a pretty heavy cost on our end. But it’s worth the time and expense to train you the right way (aka “The Wisler Way).
Experience (not) Needed
Yes, you read that right. You don’t need plumbing experience.
Don’t believe us? We haven’t hired an experienced plumber for several years. But we’d put our crew up against any experienced plumbers in the biz.
You’re probably thinking, “Okay, Mr. Wisler, if you’re not looking for an experienced employee, what ARE you looking for?”
Good question. Here are three things we look for in someone:
- Interpersonal communication skills
If you don’t possess these traits, you won’t be a good fit at Wisler Plumbing and Air.
If you have the humility to admit when you make mistakes, the ambition and dedication to work hard and learn quickly, and if you know how to communicate and play well with others (co-workers, management, AND customers), the learning curve becomes shorter. It also makes for a better work experience for everyone involved.
Our standards are high. That’s why we perform a full background check on every new employee. If you have a criminal history, bad driving record, or anything else that would tarnish your reputation or ours, we’ll know it.
Also – you must be a non-smoker and be willing to submit to random drug tests.
This is not only for the safety of our employees and customers … it’s for your safety, too.
Other desirable and hirable traits include…
- A proper, well-groomed image
- The ability to learn quickly
- “Yes sir, yes ma’am” manners
- A can-do attitude
- An intense dislike for cutting corners
Why are we so committed to training?
Employees who are not highly competent with repair or adequately able to communicate issues to the customer are in danger of incorrectly diagnosing an issue or could easily steer someone in the wrong direction.
And when it’s a plumbing problem, an incorrect diagnosis can be devastating.
It’s vitally important that our team members can speak intelligently about our products and services so that customers will be well informed.
Therefore, training is essential.
Our training is broken down into three categories:
- Classroom training – knowledge and material-based learning.
- Video training – Technical learning reinforcement
- Hands-on training – Ride-alongs with technicians & learning application.
Our team also undergoes technical training that covers topics such as new products, recalls, warranty claims, and updated government-mandated proper code standards.
What We Believe…
- Customers should never have to talk to a voice message system
- You work hard to play hard(er)
- Every employee should have the tools and parts they need with them to get the job done
- Employees are what make a business operate at its peak, not the boss
- Every opportunity should be taken to serve the customer
- To serve the customer like they’re our own grandmother
- Time should be spent in camaraderie with one another
- Your time is important because it’s the only true currency we have to spend
- Integrity is built on trust even if it means losing out on a sale
- Serving people is about building relationships based on trust and integrity
- To be a friend is to reach out to others with an unselfish interest
- To build a profitable and efficient business with each other
- In honoring God
Enough about us. What’s in it for you? Plenty.
- Paid vacation
- Opportunities for advancement through our Leadership Program
- Top-notch training
- Job security
- Work/life balance*
- A hot breakfast every morning
- And much more
* “Wait. What do you mean when you say Work/Life Balance?” This can be tricky. It’s a hard job. You may put in more hours than you anticipate. So when we say “work/life balance,” we don’t necessarily mean you will always enjoy what you consider to be adequate personal time. However, we DO mean that, if you are great at what you do, we give you opportunities to provide for a lifestyle that you want to achieve outside of work. Simply put, if you want to play hard, you have to work hard.
How This All Works
Step Two: Initial Phone Call – A Wisler team member will contact you to confirm that your information is correct and that stipulations are met.
Step Three: First Interview – If you make the cut, you will be invited to our office for your first interview. This interview is for us to learn more about you to determine whether or not you’re a good fit for our team.
Step Four: Online Assessments – We will send you two assessments to complete online. This helps us to confirm what we learned in your first interview.
Step Five: Second Interview – This interview is all about the job. We cover all aspects of the position and give you an opportunity to ask questions in an effort to determine, once and for all, if you are the right person for the job.
This is standard operating procedure for hiring. But this list is NOT all-inclusive. Our management team has also been known to take prospective candidates and their spouses to dinner or ask them to ride along with current employees. Anything is possible.
Why So Many Steps?
This is a major commitment for us AND you. It helps us to remove any potential unnecessary risk. We invest up to $40,000 per employee in training. We don’t want to waste money. And we don’t want to waste your time, either.
Bottom line: Our reputation is in your hands. Our name is on your shirt. So whatever interaction you have with people inside and outside our office walls reflects not only on you, but also on us.
Our company’s standing and our customers’ safety are too important to trust to just anyone. So we don’t take the hiring process lightly. It’s essential that we get it right.
History of Wisler Plumbing and Air & Air
After spending years as a maintenance technician, homebuilder, and plumber, Daniel Wisler started Wisler Plumbing and Air in 1986. The business took off, mainly due to excellent word-of-mouth from Daniel’s satisfied customers. This satisfaction was based on the fact that Daniel was always available and cared deeply for his clients. He knew the importance of always doing what was fair and right.
As demand grew, Daniel hired more employees. He sought out workers who shared his desire to do whatever it took to help his customers. He found people who, like him, worked hard to overcome adversity and answered for any mistakes in a swift, responsible manner.
Wisler Plumbing and Air has always been a family business. Four of Daniel’s children have been part of the company in some capacity.
Current Wisler Plumbing and Air president, James Wisler, began working for the company when he was 14 years old. And he didn’t receive the office keys as a graduation gift. After high school, James took night courses at a community college and worked full-time. When he was eighteen, James received his plumbing license and worked his way up through the company, all the while learning alongside his father.
Today, James and his brother, Brian, are proud owners of the business. And they continue to honor their father by running and expanding the company with the same values that made people first take notice in 1986.
Current Career Opportunities
If you’ve made it this far, you know what you should do.
Click on the title of the job to apply online today.
If you have any questions, fill out the contact form below and we will get back to you as soon as possible.
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Thanks to you for considering Wisler Plumbing and Air as a career option.
And thanks, Dad, for teaching us the importance of finding the right people.