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Septic Tank FAQ (Frequently Asked Questions)

Plumbing Repair

October 23, 2018 by James Wisler

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Septic Tank FAQ (Frequently Asked Questions)A septic tank can be quite intimidating for anybody who’s moved out of an area with a municipal sewer. There are always lots of myths that we hear about the do’s and don’ts of septic tanks, so I’ll try to clear them up today by answering a few frequently asked questions.

How do septic tanks work?

The basic function of a septic tank is to separate liquids and solids. When you flush the toilet, run the sink, put something down a kitchen drain, or run the garbage disposal, both solids and liquids will go down at the same time. When this mixture reaches the septic tank, the solids and liquids will begin to separate from each other. The solids will either float to the top or sink to the bottom and the liquids will remain at the center of the tank. From there, hopefully only the liquids will reach the leach field by traveling through the exit pipe, which drains the center of the septic tank.

The remaining solids will gradually decompose with the help of bacteria, which is very crucial for the septic tank to work properly. Unfortunately, many of our household cleaners, hand soaps, body washes, etc., are antibacterial. When we put those substances down the drain, they kill the beneficial bacteria and prevent the septic tank from doing its job effectively. For that reason, we need to add some sort of supplemental bacteria source. (We have a product called BioOne that does just that. Contact us if you’re concerned about maintaining the bacteria in your septic tank.)

Should I stay away from using a garbage disposal if I have a septic tank?

People commonly think that you can’t have a garbage disposal if your house has a septic tank. However, a garbage disposal in and of itself is not bad for septic systems. It’s only when you start to abuse the garbage disposal that you’ll run into problems. Garbage disposals are not intended to assist with cleaning out your refrigerator or to be used as a trash can. They are really intended for disposing of small amounts of debris from plates as you rinse them. If you use the garbage disposal properly, it really won’t be detrimental to your septic system.

How often should I pump out the tank?

This answer might not be very specific, but the tank should not need to be pumped out every five years. Some septic tanks have not been pumped for 30 years, and if they have a good bacterial base, they will continue to work for many, many years to come.

I’m moving into a home with a septic tank. What should I do about maintenance?

If you don’t know anything about the home’s septic tank, first find out where it is located. This is a good opportunity to have it dug up, inspected, and pumped at the same time. That way you’ll know exactly what you’re dealing with. (If you were to become aware of any issues during this first inspection, they should be taken care of right away. That way you won’t end up with a backup in your home.) From there, you can perform regular maintenance with products like BioOne. You should be able to go 15 or 20 years without doing anything else to the septic system.

If you have any specific questions about your home’s septic system, reach out to the team at Wisler Plumbing and Air today. Contact us online or give us a call at 540-483-9382.

Filed Under: Plumbing Repair, Residential Plumbing

August 28, 2018 by James Wisler

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How To Detect and Deal With Broken Sewer Lines

 

If you ever find out that you have a broken sewer line, I highly suggest that you do not minimize the seriousness of the problem. Lots of people just decide to get someone to snake out the line and call it a day. However, sewage is a very nasty thing, and it can cause extreme damage to your home. It isn’t just water damage that you have to worry about either—it’s unclean, disease laden water. Here’s how you can catch a broken sewer line early and take care of the issue before it becomes worse.

 

First, make sure that you’re keeping an eye on the lowest drains in your home. This is where the sewage is going to back up first and serve as an indicator that you have an issue. If you have a basement with a floor drain, that’s usually going to be your lowest drain, which is where you’ll spot a potential sewage backup. If you don’t have floor drains in your basement but you do have a basement bathroom, then your lowest drain is typically going to be your tub or shower.

 

Once you’ve determined that you have a sewage backup, the next thing to do is call a professional to clear the line and determine what is causing the problem. As long as the line is charged with water and sewage, you won’t be able to get a clear vantage point. Once water is flowing again, we have camera equipment that we can put down the drain to scope it out and find out if maybe there are roots, a collapse, or an old line that’s to blame for the issue.

 

Depending on what the problem is, it might require a repair or replacement. Sometimes it does make sense to do a whole replacement, but most of the time our solutions are only a day project. Whole sewer line replacements usually have some logistics that need to be figured out, but we try to make it as painless as possible for our clients even though there’s a lot of behind-the-scenes preparation.

One of the most embarrassing things that can happen when you have guests in your home is a nasty sewage backup. Sewage problems tend to pop up during the most inopportune times, like during the holidays when your family is staying over. That’s because your plumbing system is being used much more frequently. Toilets are being flushed more often, more water is going down the drain, and the system is simply being taxed to the point that these kinds of problems start showing up.

 

Remember: A stoppage is only a symptom of the real issue. Unstopping the drain doesn’t really solve anything except clearing out the backup. You still have to figure out what caused the backup, and then ultimately what you are going to do to prevent it from happening again. Get the problem taken care of as soon as possible. As soon as you realize that you might have a broken sewer line, reach out to Wisler Plumbing and Air by contacting us online or giving us a call at 540-483-9382.

 

 

 

Filed Under: Plumbing Repair, Residential Plumbing

June 13, 2018 by James Wisler

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PEX vs. CPVC Pipes

PEX and CPVC are two different kinds of water distribution pipes used inside a home. There are other options besides those two, but those are the main plastic solutions that are being put in homes today. They are definitely modern options, so if you have a really old home with original plumbing, chances are good that you have either copper or galvanized pipes. Let’s take a look at the differences and advantages of PEX and CPVC.

PEX is basically a flexible tubing that’s used for water piping. CPVC is more of a vanilla/cream color, and it comes in stick pipes where the fittings need to be glued together. (We have definitely done a lot of repairs on these types of systems.) One important point to mention about PEX is that not all PEX pipes are alike. There are many different brands, fitting systems, and grades of PEX.

For a little backstory about how PEX came about, it really was brought into the industry to replace QEST/Quest (polybutylene) pipes, which were gray-colored and a lot of trouble to deal with. There were many lawsuits and issues related to Quest pipes, and a different type of piping was overwhelmingly demanded.

There are two main types of PEX pipes: A and B. A type PEX is what our company uses to repipe homes. B type PEX is more mainstream, where the fittings are inserted on the inside of the pipe and crimped together. If you have a 1/2” pipe, the diameter would be noticeably reduced due to the internal fittings. This isn’t the case with CPVC, where you glue the fitting over the top of the pipe. You’d get the full 1/2” pipe all the way through and there would be no reduction to the flow of water.

The biggest difference between PEX A and B pertains to durability. A is much more durable and has a 25 year warranty. Some of the other products just aren’t going to have a comparable lifespan and warranty. We feel that PEX A product is highly superior to PEX B, which is why we prefer to use it in your home. All of our repipes are done in type A PEX because it’s a no-brainer as far as longevity and quality. (However, we have done CPVC piping before.)

Plastic is a good material to use for a home’s pipes, especially when it comes to places with poor water quality. Some water is corrosive, and if metal fittings/piping like copper, galvanized, or brass were used, they would eventually become eaten away. This is especially true with copper if you have low pH or acidic water. A copper pipe wouldn’t be able to hold up, while plastic pipes like PEX or CPVC would do just fine.

If you’re thinking about repiping your home and want to consider what option would be best, I definitely encourage you to give us a call. We can educate homeowners on the different types of piping that are out there. To learn more, reach out to us today by contacting us online or giving us a call at 540-483-9382.

Filed Under: Customer Service, Plumbing Repair, Residential Plumbing

May 22, 2018 by stephanie

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Water Damage Nightmares, and How to Prevent Them

 

When homeowners see other people’s water damage catastrophes, they often think it will never happen to them. But being in the industry and seeing many different clients’ homes, we see some really crazy things. Here are a couple of the worst scenarios that I’ve ever seen, along with what you can do to prevent it from happening to you.

 

Mold-Caked Home in Franklin County

 

The ugliest case I’ve ever seen was with a client’s second home in Franklin County. It was a two story home that they didn’t really visit very often. The supply line under the faucet sink of their second floor master bathroom had come loose, and water had been pouring out for a month and a half. It was just continually dumping water into the entire home.

 

When I got there, it literally looked like a haunted house. They were starting the remediation process, and there was mold everywhere—you could see it completely covering the walls and floors. The hardwood floor in the kitchen was completely buckled, to the point that you could hardly walk on it. All of the water that had poured out eventually ended up as a pond of water in the basement. Everything in the house was ruined and water was even running out of the doors.

 

Quite a few antiques and valuables were messed up beyond repair. What surprised me the most was that everything in the house had turned black with mold. We actually had to put on a suit and respirator to go into the house. Something like this could happen very quickly, especially in a second home. It could have been prevented by simply turning the main water valve off, which would have only taken a couple of minutes. I’m sure it’s crystal clear to the homeowners now.

 

Large Home At Smith Mountain Lake

 

Probably one of the most expensive projects I’ve seen in terms of damage was in a large lake home here on Smith Mountain Lake. They had a shower upstairs, which was backed against an attic. Of course the attic was unconditioned, so when it got cold, the pipes in the wall froze and burst. This was a very affluent home with expensive flooring, cabinets, and tile. The homeowners discovered the catastrophe much more quickly than the last case, so there wasn’t mold growth. However, the water ended up leaking into the fancy kitchen below.

 

Unfortunately, water will follow the path of least resistance, which is out and down. It’s not going to pick and choose what it touches, so that means that the expensive kitchen cabinets were an inevitable casualty. When plumbing fixtures are right above a significant area like the kitchen, it can lead to a very, very expensive remediation job.

 

How to Prevent It from Happening to You

 

Even in your primary home, the situation can go south very quickly if you aren’t adequately prepared. One of the most important things to do is be aware of exactly where the main water valve is. Keep it accessible—if it’s in a storage room full of boxes, you might not be able to get to it without having to move lots of things around. Also, I recommend that it be tagged and marked so a neighbor or family friend can find it with minimal instruction. If it isn’t tagged, you might not be able to instruct someone unfamiliar with your home how to get access to it. If you’re leaving your primary residence, turn off the main water valve. It won’t hurt anything, and it will prevent a catastrophe while you’re away.

 

Next, the quickest way to turn off the water is directly in the area with the leak. Near all fixtures is an emergency shutoff valve. Under each sink and behind each toilet, you should be able to find the valves. If they don’t work for some reason, then you will have to resort to turning the main water line. If you’re going to be away from your home, make sure that a friend, family member, or neighbor can go and check them out.

 

Finally, don’t procrastinate if any maintenance needs to get done in your home. Replace any old or worn items. If something is broken, fix it before it leads to a much worse problem. If you wait, it just takes a moment for a burst to cause a lot of damage. You’ll regret not taking action sooner.

 

If you want to protect your entire home from water damage and you think an issue needs to be addressed, reach out to us today by contacting us online or giving us a call at 540-483-9382.

 

 

 

Filed Under: Customer Service, Plumbing Repair, Plumbing Tips

February 15, 2018 by James Wisler

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After someone dedicates a good amount of time and experience to plumbing, they’ll inevitably learn a few things. Here are some of the lessons that I’ve learned along the way.

 

It’s a dirty job.

One of the things about plumbing is it always seems like it’s in a dirtier type of place. A lot of times the plumbing is located in a crawlspace, behind a wall, or under a sink. These are usually difficult places to get to, which might be too small to work freely. It ends up making the plumbing job rather complex. Since we’re often dealing with sewage or sewage pipes, it can definitely end up being a very dirty job.

Staying comfortable is a challenge.

There’s usually water involved in the job, and whenever you’re dealing with water it can be very challenging to maintain a comfortable environment. It’s easier during the summer when it’s nice and hot, but not in the winter (especially in the outdoors).

It can be hard on your body.

You have to be careful to protect your respiratory system from solvents and other chemicals. You’re also on your knees while performing a lot of plumbing work, so your knees and back can give out.

You have to work smart and read instructions.

There are lots of different types of products and components in the plumbing system. Even though you might have been plumbing for years, you’ll still regularly run into something new. Before you just go tearing into something and making a mess, you’ll have to use your head and work smarter. I often tell my guys to work smart, and then work hard. Using your head is probably the biggest thing I’ve taken away during my experience in plumbing.

There’s an old adage that men never read the instructions. That’s definitely something you have do do in the plumbing world because of all the different faucets, toilets, and fixtures made from various manufacturers. Reading the instructions is the best way to make sure that you don’t miss anything important. Because it can be very hard to get a replacement if you scratch a fixture or shower door, sometimes just reading the instructions can save you from making a costly mistake.

Plumbing is a challenging, yet rewarding experience. If you want to work with a team that learns lessons like these each and every day, reach out to us by contacting us online or giving us a call at 540-483-9382.

Filed Under: Customer Service, Plumbing Repair, Residential Plumbing

October 24, 2017 by James Wisler

How Plumbing Fits into the Water Cycle (And Why It’s Relevant to You)What exactly happens to the water that we flush?

 

There are two types of sewage systems, private sewer systems and public sewer systems, which operate very differently from each other. A private sewer system (e.g., a septic system) has a leech field or a septic tank that separates the solids from the liquids. The liquids go out into the ground where they settle and become absorbed by the earth. (This is happening around 4 or 5 feet deep and not on the surface, so there are no concerns for safety.) From there, the moisture works its way into the water table through a natural process.

 

In a city/public sewer system, the sewage goes to a treatment plant where solids and paper products are removed from the water. The water is then treated through a natural process of settlement along with bacteria and air until it can be released back into the water table. Unlike with a private sewer system, the water is usually released into a stream or into a groundwater source and not put directly into the ground.

 

How does the natural water cycle relate to public or private water systems?

 

In the natural water cycle, water will evaporate and go into the hydrological system as rain clouds. The rain will fill streams, lakes, reservoirs, etc. Sometimes public systems will draw the water out of a reservoir, treat it, and distribute it out to areas served by the public water supply. (This surface water has to be treated heavily before it’s suitable to disperse.) In a private system, whenever it rains, water falls through the soil, traveling through rocks that sometimes have materials like iron and calcium in them. As the water makes its way down through the layers of the earth, it will be naturally filtered and purified. Even though it still has iron and calcium, it’s now safe to drink from a bacterial standpoint. Once it gets into the underground water table, that’s where it ends up in public or private well systems.

 

Why does this matter?

 

It’s definitely important that homeowners understand whether they have a public or private water system and how it fits into the natural water cycle. Water is an essential part of all of our lives, and everyone should be well-informed about this life-giving resource. There have been cases around the country where people take for granted that their water supply is healthy. (We’ve certainly seen the consequences of this.) If you aren’t already, become informed about your water quality. Don’t ever take it for granted, even if you have a private system. Your water should be tested once a year (or at a minimum every two to three years) to ensure that it’s safe to consume. Remember, this is a resource that you’re giving to loved ones like pets, family, and guests. Clean water is a very serious issue that everyone needs to keep informed about.

 

If you have any questions about your plumbing system or want to get your water tested, contact us online or give us a call at 540-483-9382.

 

 

 

Filed Under: Customer Service, Plumbing Repair, Plumbing Tips, Residential Plumbing

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