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- By James Wisler
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- [otfliker]
At Wisler Plumbing, we want to make sure our customers don’t have to call us often with plumbing issues. One way we do this is by giving our clients extensive options after performing a thorough diagnosis of their problem. Those will consist of a repair option, if appropriate, and a replacement option. With a long-term solution in mind, a replacement is usually better than a repair. Whenever plumbing components fail due to age, it is probably a good time to replace them.
Components in the plumbing system have a finite lifespan, and bandaging them with a repair will mean they will need to be addressed again in the near future. This is not going to be a long-term solution. The replacement will be more costly than the repair, but it must be looked at as an investment instead of just an expense. Many times, the replacement will save money in the long run.
A specific example that comes to mind is a toilet. It would be very unlikely for us to hear a client say that they hated their new toilet. Toilets have come a long way in the last decade, becoming more comfortable and having better flushing capabilities. In just about every case, a replacement will improve the lifestyle of our client. Increased comfort from a smart investment goes a long way to prevent buyer’s remorse.
For customers who don’t know much about plumbing, we have on-site technicians that walk through the buying decision. They will give clients an understanding of the diagnosis so they can compare the products and make an educated choice. We try to do the legwork for our clients, so if and when they make a buying decision, the research has already been done for them. They will be able to get the best product for their money.
Our goal is to help save our clients money in the long run. Sometimes there may be higher costs up front, but we care about the best long-term solution so our clients will be satisfied for a long time to come.
If you have any questions about the best long-term solution for your home, give us a call at (540) 352-4262 or contact us here.
