Sometimes companies can be fearful of talking about a topic like satisfaction guarantees for a couple of reasons. One is because if someone is not satisfied, we have to take ownership of our mistake, and that doesn’t always feel very good. Another reason is because we can be fearful of people taking advantage of a […]
One of the most frustrating things for a homeowner is setting up an appointment for a service person to come to their home and they don’t show up, show up late, or don’t follow directions. We focus on being on time, and we give a two hour window in which we will arrive. We also […]
Here are some toilet features that you might not know about already, but which are useful enough that you’ll wonder how you ever did without them. (I hope that some of this information will serve to enhance your repertoire of potty jokes.) Most people don’t think about the water surface area in the toilet bowl […]
I don’t think anybody likes negative surprises. Unfortunately, businesses often surprise people by sneaking in fine print with extra fees. So many of us are wary of fine print that it’s not surprising to hear someone say they’ll wait around and see how much higher the invoice will be after all the extra fees are […]
You know the old adage, there’s more than one way to skin a cat? Everyone has their own way of doing things. When I talk about the Wisler way, I’m not saying it with arrogance, but as a way to describe our approach to getting things done. There are definitely many different perspectives and other […]
There are definitely more benefits to a tankless water heater than any potential disadvantages, so I’ll get the two cons out of the way. First and foremost, if your residence doesn’t have either natural gas or LP gas, and electricity is all that’s available, you can take tankless water heaters off of the table (unless […]
Plumbing failures are definitely not fun. We depend on our toilets, showers, kitchen sinks, and laundry so much every day, but we tend to take them for granted. It’s complete havoc if they stop working, but it’s probably even more catastrophic if the plumbing in a home ruptures or breaks completely. (Parts of your home […]
Our heating systems and furnaces start to break down more often when it’s colder outside. When that happens, the first question on your mind might be, what exactly constitutes a repair? A repair is basically anything outside of maintenance and a complete system replacement. First and foremost, maintenance isn’t a repair. (Maintenance is keeping a […]
Most of us probably don’t think about routine maintenance very often. We wouldn’t want to either, because maintenance can be a pain. It costs money and it takes time out of our schedule. But I think we’d all agree that if we didn’t change our car’s oil, we’d have to buy a new one much […]
1. Roanoke is a very historic town. Roanoke’s history is pretty deeply tied with the railroad, which unfortunately is mostly gone today. 2. Roanoke’s future lies in the medical industry. Roanoke’s future is based largely in the medical industry. Carilion, Virginia Tech, and Radford work in the Roanoke area and they’ve partnered together to share […]