In the last post we talked about a day in the life of a water treatment installer. This time let’s take a look at water technicians. The big difference between a technician and an installer is that the installer will just install or replace equipment that needs to be upgraded, whereas the technician is going to be doing both maintenance and service to existing units that need to be kept in good working condition. It might be a new client that has older equipment or someone who doesn’t have a maintenance agreement and has a unit that needs to be worked on.
Similar to a water treatment installer, a typical day for a water technician starts with breakfast that we offer here in the company. The team talks with each other and goes over what their day is going to look like. The technician has to prepare for their routes because they might make anywhere from 4 to 6 stops a day. They need to load the materials and parts ahead of time to be prepared and efficient enough to head home before it gets super late. Unlike an installer, the technician’s day is spent communicating either with the clients or with the office and dispatch. Because technicians go to more jobs, they need to be very comfortable with communication, collaboration, and time management. They diagnose systems where the water might not be correct, so there’s definitely more of a problem-solving skillset required for this role.
Water treatment installers and water technicians are very different from each other. It really depends on the person as to where they’re a better fit. If someone doesn’t really like a great deal of communication and collaboration, they’ll probably fit better in the installer role, whereas if someone gains energy from working with a wide range of people, then they can really shine in the service-oriented role of a technician.
We’re definitely looking for water treatment apprentices to join our team right now. If you’re interested, be sure to head over to WislerJobs.com for more information. Or if you need a new water treatment system in your home, just give us a call at 540-483-9382.