When I think back to earlier in my career, I realize I was a very task-oriented person. Because I just wanted to get things done and move forward quickly, I’d get very frustrated by just ‘sitting around and communicating’. But over the years I’ve come to value communication more and more—being able to slow down […]
I’ve noticed a few big recurring misconceptions when it comes to the trades. (I’m a little self-conscious about this subject because I think the trades have an un-deserved negative connotation.) People outside of trades, teachers, professors, and high school students may think about it as a second-rate job but it’s really not. I always tell […]
At Wisler Plumbing, we want to make sure that the right technician is dispatched to the job the first time. We do this by categorizing all of our technicians by their skill levels across different areas. Since technicians can’t be experts in all disciplines, we must find the one that is most knowledgeable at the […]
Wisler Plumbing is committed to continual training of all staff members in several important areas. Technicians, office staff, and sales staff are all trained on an ongoing basis to remain well-informed. The first area our team is trained in is client communication. This involves understanding how to give relevant information to the client so they […]
Wisler Plumbing and Air values your feedback. If we want to get better, we can only do so by listening to what our customers tell us. We reach out for feedback at multiple points during the service experience and take it to heart, even if it is negative. After every service visit, we make a […]
Wisler Plumbing values your feedback. If we want to get better, we can only do so by listening to what our customers tell us. We reach out for feedback at multiple points during the service experience and take it to heart, even if it is negative. After every service visit, we make a followup call […]
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If there is something we can fix, we’d love to know. As a thank you for sharing with us, we’ll send you a free container of BioSmart to help keep drains clean.
